Reference

How qk222 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly how we protect it. Access to our platform depends on your local law and eligible regions.

Account data protectionWallet transaction privacyCookie controlsData retention clarityYour right to request changes
qk222 How qk222 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we use your information, want to request a copy of your data, or need to update details tied to your account wallet, our support team can help. Reach us through any of the channels below — include your registered account email so we can locate your record quickly.

Team online

Live Chat

Start a chat session from the account dashboard. Mention your query is about privacy or data, and our team will route it to the right person.

Email Support

Send your data request or privacy question to our support email. Include your registered email address and the wallet method you use — bKash, Nagad or Rocket.

Account Help Page

Log into your account and open the Help section. Data and privacy requests are listed under Account Settings — submit directly from there without leaving the page.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security measures across every account on our platform — from the moment you log in to the moment a withdrawal request clears. Below is a plain account of the four areas that matter most when it comes to your privacy.

Encryption on Every Session

All data passing between your device and our servers is encrypted. This covers login, payment steps via bKash or Nagad, and any account update you make from a mobile browser or app.

Cookie Use and Your Controls

We use cookies to keep your session active and remember your preferences. You can adjust cookie settings in your browser at any time. Disabling non-essential cookies does not prevent you from logging in.

How Long We Keep Your Data

We retain account records for as long as your account is active and for any period required by applicable law. Once that period passes, we delete or anonymise the data in line with our internal retention schedule.

Requesting Changes or Deletion

You can ask us to correct inaccurate details or delete your data by contacting support. We will respond within a reasonable period and confirm what action was taken on your account record.

Common Questions About Your Privacy on qk222

These are the questions we hear most often about data, account privacy and how to exercise your rights on our platform. If your question is not covered here, contact us through live chat or email.

We collect your name, contact information, and the wallet identifiers you link to your account — such as your bKash, Nagad or Rocket number — along with device and session data needed for security.

We only share wallet references with the payment processor completing your transaction. We do not sell or pass your Nagad, bKash or Rocket details to marketing partners or unrelated third parties.

Contact our support team by email or live chat, include your registered account email, and specify that you are making a data access request. We will respond with the information we hold on your account.

Yes. Send a deletion request through support. We will process it subject to any legal retention requirements. Once complete, we confirm the action taken and what, if anything, must be kept by law.

We use session cookies and optional analytics cookies. You can disable non-essential cookies in your browser settings. Your ability to log in and deposit via Rocket or bKash is not affected by this choice.

This policy applies to all accounts on our platform. Access and eligibility depend on your local law and the eligible regions we serve. Check your local regulations before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.